top of page

Shipping

& Returns

Customer Care

Shipping Policy 
Thank you for visiting and shopping at ​Kelly Scidmore-Sievers. Following are the terms and conditions that constitute our Shipping Policy. 


Domestic Shipping Policy 


Shipment processing time 
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

 

Shipping rates & delivery estimates 


Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes or APO/FPO addresses

Kelly Scidmore-Sievers ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking 


You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 


Customs, Duties and Taxes 


Kelly Scidmore-Sievers​ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 


Damages 


Kelly Scidmore-Sievers​ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

Return & Exchange Policy

At this time Kelly Scidmore-Sievers is not accepting exchanges or returns.

bottom of page